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Support & Technical Information

Perfect 10 has been tested with Microsoft Internet Explorer 4.0 and 5.0, plus Netscape Navigator 4.0 and 4.5, and the AOL proprietary verison of MSIE that is found with AOL v 3.0 and 4.0. You need a frames-enabled browser to navigate Perfect 10. If you use any of the browsers mentioned above or an earlier (2.0 or later) version you should be fine. If you use another browser, sorry. You should probably catch up with the rest of the flock:

A note regarding AOL users and Perfect 10:

I will NO LONGER respond to technical inquiries regarding AOL. AOL users should contact the service regarding technical problems with this page, or any other. The page tests well with the standalone version of MSIE 3.0 and later. Problems are , unfortunately, inherent design flaws in AOL's proprietary software.

About bookmarks and favorite places:

The AOL proprietary browser doesn't handle frames well with the AOL favorite places feature. When you mark P10 as a favorite place at the home page, it sets the address as http://members.tripod.com/~robranf/perfect10.html. This is not the default index page, only the address of the main frame page. If you use the favorite place feature, you will notice you lose the navigator frame on your next visit. This can be corrected by you. Just click on P10 in your favorite places folder and click modify. You need only drop the "perfect10.html" and close the window. This will send you to the default index page, all frames included, for each subsequent visit.

About software needed for the page:

Perfect 10 doesn't require any more software than a normal multimedia enhanced page. P10 (I hate to play favorites but its true) works best with a standalone version of MSIE 4.0 or 5.0 mainly because of Microsoft's built in ActiveMovie player which seemlessly plays .avi, .mov and .mpg files, all of which are used here. You can get a player for .mov files for both PC and Apple platforms at:

http://www.apple.com/quicktime

An .mpg player is available at:

http://www.mpeg.org/MSSG/

Hopefully everyone has an .avi player, but, if not, you can get one (that actually plays everything else) for both platforms at:

http://www.duplexx.com/

 

Please let me know at perfect_ten@go.com with other technical problems.